01

Replacement parts

Find out about our replacement parts to make your ride easier
01

Replacement parts

Find out about our replacement parts to make your ride easier

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39 products

Save $30.00
The left crank arm does not come with a chainring.
The left crank arm does not come with a chainring Sale price$69.99 Regular price$99.99
Save $6.00
Pedals.
Pedals Sale price$39.00 Regular price$45.00
Save $11.00
Electric bicycle tire.
Electric bicycle tire Sale price$89.00 Regular price$100.00
Save $5.10
Reflective wheel stickers.
Reflective wheel stickers Sale price$19.90 Regular price$25.00
The right crank arm comes with a chainring.
The right crank arm comes with a chainring Sale price$129.00
Save $5.00
Electric bicycle seat post clamp.
Electric bicycle seat post clamp Sale price$25.00 Regular price$30.00
Save $6.00
Electric Bike Derailleur Guard.
Electric Bike Derailleur Guard Sale price$29.00 Regular price$35.00
Save $6.00
Rear mudguard for.
Rear mudguard for Sale price$39.00 Regular price$45.00
Save $6.00
Front fender.
Front fender Sale price$29.00 Regular price$35.00
Save $10.00
Quick release lever.
Quick release lever Sale price$39.99 Regular price$49.99
Save $10.00
Bicycle inner tube.
Bicycle inner tube Sale price$45.00 Regular price$55.00
Save $6.00
Screws and nuts.
Screws and nuts Sale price$12.00 Regular price$18.00
Save $10.00
Lithium electric handle with handle sleeve.
Lithium electric handle with handle sleeve Sale price$25.00 Regular price$35.00
Save $8.00
Brake Rotor - Standard.
Brake Rotor - Standard Sale price$40.00 Regular price$48.00
Electric Bike Crank Arm.
Electric Bike Crank Arm Sale price$69.99

Need Help? If you have any questions or technical issues, please create a ticket today. We'll get back to you within 24 hours!

For Efficient Support, Please Provide the Following:

Photos Needed by Email:

  1. One photo of the odometer showing ODO kilometers (Total Mileage).
  2. Two clear photos of the bike's Frame Serial Number.
  3. One photo of the Serial Number on the rear hub motor.

Videos Required by Email:

  1. First video: At least 25 seconds, covering total mileage, e-bike frame serial number, and hub motor serial number. This speeds up processing.
  2. Second video: At least 25 seconds, describing the issue for accurate problem identification and solutions.

Important Note:

Once you submit the ticket on the right side, our engineer will respond to you via email within 24 hours. To expedite the process, please provide all the required information when submitting the ticket on the right side. Thank you for your cooperation!

For Fast Support NOW:
To facilitate smoother communication and problem resolution, please click the blue "contact Us" button at the bottom right of this page to connect with our engineer for an immediate video call and resolve the issue within 30 minutes. Alternatively, you can add our Technical Team’s Skype ID: live:archial.li_1 If you don’t have the Skype app, you can download it from Skype.com.

Skype Video Call Hours:

  • 8:00 AM - 11:55 AM Beijing Time, Monday - Friday
  • 8:00 PM - 11:55 PM Beijing Time, Monday - Friday

We may recommend a Skype video call to address your concerns more effectively. Thank you for your cooperation!